StatementDo I pay EPON Optical Group or the supplier directly?
You will pay EPON for any supplies purchased with your EPON Optical Group account number.

Each group vendor from whom you have purchased (using your EPON Optical Group member number / vendor drop-ship number) will send us invoice activity information at their month end. EPON Optical Group will consolidate your invoices and send you one monthly statement subtotaled by vendor.


What are your payment terms?
To receive full discounts, payments are due in our office by the 15th of the month.


Does EPON Optical Group honor special payment terms offered by my suppliers?
If a supplier has offered you any special terms, they will be honored by EPON Optical Group so long as your account is in good standing.

EPON Optical Group does not recommend that their members accept long extended payment terms or consignments.  For more information about the special payment terms offered by our suppliers, please contact us.


Who do I call if I have a problem with my statement?
You may speak with any of our knowledgeable member service representatives at (800) 367-7759, Monday thru Friday, from 9:00 a.m. to 4:00 p.m. Pacific Standard time.